Hi.

I recently the installed the ClickPic trial after purchasing ThumbNailer (and am enjoying both so far).

However, something very odd has started to happen. In case it matters, I'm running 32-bit Vista Ultimate on an HP NW8440 laptop.

When I try to launch Microsoft Expression Web 2 from the Start menu (or whatever it's called in Vista), Windows Explorer crashes with the following details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: ClickPic.DLL
Fault Module Version: 1.7.0.5
Fault Module Timestamp: 48642655
Exception Code: c0000005
Exception Offset: 0000c146
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

This is a bit of pain. However, I can launch Expression Web 2 just fine if I navigate through the 'All Programs' to it and click it there.

I haven't seen this problem launching any other application from the 'Start Menu'.

Anyone else seen anything like this? Or any ideas what might be going on.

Thanks!

- John -
(was an ImgSource customers back in 2000-2001 and have recently returned to become a ThumbNailer customer)